Frequently Asked Questions

Is there a minimum order value for a purchase at Miste Oud?

The minimum order value is € 19.95 for every purchase in our webshop. Otherwise the cart checkout, wont let you finish the process.

Why don’t i know these brands?
The brands that we sell are Niche perfumes produced in the Middle East and are inspired of famous niche brands.

What are niche perfumes?
High end perfumes that are not sold at local perfume shops. Overall quality of the scent, design and longevity are better than designer brands.

Which payment methods do you offer?
Customers can pay with: Apple Pay, Bancontact, Google Pay, iDeal, Klarna, Maestro, MasterCard, SoFort, Paypal and Visa.

What are the shipping costs to my country?
We have a special shipping page on our website with a large list of prices and countries we ship to. Click on MENU, then SHIPPING.

Do you offer free shipping?
At this moment free shipping is only available to the Netherlands, Belgium and Germany on orders above € 50,-.

How long does it take to deliver my order?
It depends on the country you live in. For extra information you can look at our shipping page on our website. If you order from Monday to Friday before 16:00, it is prepared for shipping that same day. All orders placed during business days after 16:00 are made on the next business day. Orders placed after Friday 16:00 or in the weekend are made on the next business day on Monday, or Tuesday depending if it is a Holiday.

I made an order but didn’t receive track and trace?
Normally you should receive an additional email with track and trace once your package is delivered to our logistic partner. This process takes max 2 days on business days. If you didn’t receive a Track and Trace email, check your INBOX or SPAM folder. Otherwise you should contact us through our website, email or WhatsApp. You can find this information on our contact page.

Are there additional fees to pay buying perfumes from Mister Oud?
If you are located in the EU you don’t have to pay anything extra. If your country is located outside of the EU, there are some fees that must be paid. Contact your local customs for more information.

Can I order by Whatsapp or Telephone?
No you can’t! Orders are placed and paid through our website.

Can I return opened perfume?
Mister Oud products are sold as sealed for the protection and preservation of the product's quality. Once the official seal is broken, the product cannot be returned or refunded for any reason. Please make sure you are satisfied with your purchase before breaking the seal.

Do you sell as a wholesale?
Yess we do! Send us an email to discuss possibilities and prices to your country.

Why do people buy at Mister Oud?
We have excellent quality products, fast shipping , safe payment methods and satisfaction guaranteed.

Products